The Apex balloon offer a much more personalized and dynamic balloon flight experience than other hot air balloon tour companies in the Phoenix/Scottsdale area. They also have commitment to safety.
1. When booking a flight with a balloon company, ask to speak to one of the pilots if possible. You are less likely to get misleading information from a pilot rather than a sales agent, who may be more interested in securing your deposit rather than making sure you are well-informed.
2. Ask specifically about the cancellation policy. These differ wildly from company-to-company, and some are much more lenient than others when it comes to last-minute cancellations.
3. Make sure the company you choose has a current and valid liability insurance policy and have a good commitment about safety.
4. HAVE FUN !